Support
We read every message.
Questions, problems, or ideas for LogHom? Email support@loghom.com and we'll get back to you as soon as we can, usually within a couple of days.
Frequently asked questions
Where is my data stored?
Entirely on your iPhone, in a local database protected by your device's encryption. LogHom has no servers and no account system, so nothing is uploaded anywhere. See the Privacy Policy for the full picture.
How do I back up my data?
Open the Me tab and choose Export to create a complete backup file, which you can store in Files, iCloud Drive, or anywhere you like. The same screen restores from a backup. Your device's normal iPhone backup also includes LogHom's data.
Why don't I see Ask LogHom?
Ask LogHom uses Apple Intelligence's on-device language model, so it appears only on iPhones that support Apple Intelligence. Everything else, from capture to search to reminders, works on all supported devices.
The camera didn't read a model plate correctly.
Plate reading works best with even lighting and the plate filling most of the frame. Worn or engraved plates can be tricky, and you can always correct any field before saving. If a clear plate consistently misreads, email us a photo of it (nothing is shared unless you choose to send it) and we'll improve recognition.
Does LogHom work on iPad or Mac?
LogHom is designed for iPhone today. Other platforms are on the list. Tell us which you'd use and it helps us prioritize.
How do I delete my data?
Your data lives only on your device, so deleting the app deletes everything with it. You can also remove individual properties, items, or documents inside the app at any time.